Last updated: 9 October 2026.
You can leave checkout at any time before you pay, and nothing is charged. Once payment is confirmed and access to a digital product has been granted, the order cannot be cancelled; the Refund Policy explains the cases in which we refund.
Consulting and automation services: you can decline a quote at any time before you accept it and pay, at no cost. After you accept, the cancellation terms are those in your quote; in general you can cancel work that has not started for a full refund, and for work already started we charge only for the work done, as set out in the quote. A consultation call can be rescheduled free of charge with reasonable notice.